Let us know when you hear back from them! I am leaning toward just doing the same thing. The existing terms without giving effect to such amendment. Such amendment within fifteen (15) days of its receipt of notice of suchĪmendment from TeamViewer then the Contract shall be continued under Other hand, Customer notifies TeamViewer in writing of its objection to Then the amendment shall be deemed accepted by Customer. (15) days of its receipt of notice of such amendment from TeamViewer TeamViewer in writing of its objection to such amendment within fifteen TeamViewer shall be entitled to amend this EULA upon no less thanįour (4) weeks prior notice to Customer. I just wrote to the support stating that I do not agree to the EULA's new terms, as per this provision in EULA: I think you found something that changed, because they would never have done this if they weren't forced.
TEAMVIEWER QS AMAZON FREE
They now want to change the EULA so they will be in time able to force people to pay, even if they stay on the perpetual licensing model so they will never have to hand out free upgrades anymore.
TEAMVIEWER QS AMAZON UPGRADE
After a bit of turmoil in the TV community, they backtracked a bit and the perpetual license users have been offered a "free" upgrade of their license to the latest version (15) on Jan 19th 2021.
Saying they were deprecating TV 8-9-10 and that you wouldn't be able to connect anymore on those clients outside of your network. we were about to switch to subscription (For Teamviewer Pilot app) when they sent an email We have a corporate TV 10 perpetual license and we resisted the push towards subscription model all that time (many times a year, from different countries). I'm reading your comments here on that subject and I'm going to throw my 2 cents. Rereading this after your comments leads me to think you have the correct interpretation. Moving to an OpEx cost would be a decision NOT made lightly. One of the main reasons we haven't upgraded is that we paid one time and don't want to start paying periodically. With the move to subscriptions it means that you now have to enter into an ongoing payment plan for a particular version. That's pretty much how it's been for a long time as far as I know: if you bought version 10, you can't user version 11 or later without paying for that newer version. I re-read this and I think it just means that if you are on an older major release and want to use the features of the new major release they can charge you to do that. "In the event that TeamViewer elects to provide a Major Release Version of the Software, TeamViewer may require the Customers of Perpetual licenses to pay an additional fee for use of such new Major Release Version." One thing I noticed (may or may not be new) is that they declare that perpetual licensees can be obligated to upgrade to the latest version. Have any of you other TV users had a chance to go through this? Or do you know of a place that highlights the differences? I would tag a TeamViewer green guy/gal, but there are several and I don't know who, if any, is currently active.Īs I am just starting to work through this thing, I may be assuming the worst and this will be clarified, but I haven't liked a lot of their business practices in the past, so I am wary. This sounds rather ominous, however, since it seems they could be obligating me to upgrade to a future version that they release for perpetual users without regard to whether the cost is reasonable or not.
"In the event that TeamViewer elects to provide a Major Release Version of the Software, TeamViewer may require the Customers of Perpetual licenses to pay an additional fee for use of such new Major Release Version." So far they haven't offered upgrades to perpetual licenses since they switched to a subscription model or I would have upgraded. I'll be working through it today as I am a perpetual license holder for version 12. Mitwirkungsobliegenheit, anyone?) though not as bad as some, and there is no indication of what has changed from the previous version. This thing is massive, typically dense legalese (including a few fun German words sprinkled around for good measure. TeamViewer updated the EULA over the weekend and has given users 15 days to object to it and continue under the old EULA's provisions.
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